Xfinity box wont turn on

The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.

We are having a very similar issue: after having been in "nap" mode, it is usually possible to turn the box on/wake it from its "nap," but not to control it fully — can only watch the channel it is on, does not respond to "Guide" or "Xfinity" or other apps from the remote. Sometimes if we wait 15-20 minutes, it will start working fully, but sometimes …Check that your TV and TV Box are plugged in and turned on. Remember to place batteries in your remote. For HD TV and HD TV Boxes, ensure your TV input is set to HDMI or …Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off.Flex light won’t turn on I’ve plugged my flex box into multiple working outlets and the white light won’t come on. My TV won’t recognize the flex (and I’m on the correct HDMI source) it’s as if the flex itself won’t connect to a power source.Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...

How to Reset Xfinity Remote (XR15) Step 1: Press [A] and [D] button together – wait for LED to turn GREEN. Step 2: Press 9 – 8 – 1 – wait for LED light blinking blue. Step 3: Press Xfinity and [i] button together – wait for LED to turn GREEN. Step 4: You’ll see code on your TV and enter it with your xfinity remote.Flex light won’t turn on I’ve plugged my flex box into multiple working outlets and the white light won’t come on. My TV won’t recognize the flex (and I’m on the correct HDMI source) it’s as if the flex itself won’t connect to a power source.This is such a strange problem to have. Everything works on the remote (volume, input,channels, voice, guide, etc) except for turning on the TV. It turns off the …After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...1 year ago. If you disable CEC, then your cable box and tv won’t be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.Check the power cord: Ensure that the power cord is securely plugged into both the Xfinity box and the power outlet. Sometimes, the cord may come loose due to accidental tugs or movement. Verify the power outlet: Test the power outlet by plugging in a different device, such as a lamp or phone charger.

This is such a strange problem to have. Everything works on the remote (volume, input,channels, voice, guide, etc) except for turning on the TV. It turns off the …Sep 25, 2020 · NoNoBadPuppy. @WolfSpirit42 There is no need to unplug the box. In fact, the box should be left plugged in to get updates to the guide, firmware updates, etc. The box does not draw much power. Just had internet and tv installed. On the tv box when I push power it will not turn the box off. I tried to restart the box and re-pair the remote ... Feb 14, 2020 · The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0. Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...Take a paperclip and turn the modem over and you will see a button/hole that says reset. Please stick the paperclip in it and hold it for about 45 seconds. Then you should have your Ethernet ports working. Please send me a personal message by clicking on my name ComcastJosh if that doesn't work for you and I will help you get it working.

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Use the down arrow button to highlight Parental Control PIN. Press OK to select On. Enter a four-digit Locks PIN of your choosing. Re-enter the Locks PIN to confirm. Press the Exit key to go back to regular TV viewing. Note: If you forget your Locks PIN, see Manage X1 and Stream PIN Settings Online. Learn to turn parental controls on and off.Apr 9, 2024 · Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1. On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.Xfinity - Home of the 10G NetworkClick the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.

To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.2.2K Messages. 4 years ago. @brianneyhart wrote: Blue light on cable box. Does your TV have a red power indication or have you verified there is power to your TV? Have you tried reprogramming your Xfinity remote to control your TV? Have you tried using your TV's own remote to turn it on?Then, follow the steps below. If your remote has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code.Gateway modem/router will not turn on. My gateway will not power on. I have already tried unplugging, waiting, and plugging the power back in at both the outlet and device multiple times. Same for the cable. The outlet is able to power other devices so the problem is not there. The wps button on top also does nothing.For the initial setup of voicemail, follow the appropriate steps. The setup call needs to be made from your home phone. Dial *99 or enter the Xfinity Voice number. Follow the recorded prompts to create a password and record a personalized greeting. Note: If you receive a message that says, "You must do your initial setup from your home phone.In this video I show you how to restart the Xfinity X1 TV Box. If you are having issues with your Xfinity X1 TV Box this is a troubleshooting step you can tr...My Apple TV 4K wont load the shows via Xfinity internet. Just like my Xfinity internet wont allow Dish anywhere to load. This violates the contract. 0. 0. U. user_afb1c4. Visitor • 1 Message. 1 year ago. That absolutely worked! Thank you so much. Xfinity support still does not know how to fix this issue. They continue to claim no one has …Hi, @dcfox. We have a tentative launch for HBO Max in 4k for the XG1V4 DVR box on August 12th. In most cases, 4k content does not display it is due to compatibility with the app on X1 but it is our goal to have 4k available on all apps in time. Xfinity On-demand not showing in 4k when listed is something we want to look into when it happens.Put the device in standby by pressing the Standby button. Turn off the device from the power source. Unplug the router and wait 10 seconds. Turn the hub/router back on and wait until connected to the internet. Turn on the device from the power source, and when it’s ready, press the Home button on the remote control.

Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off.

When it comes to sourcing high-quality meat products, many people are turning to online platforms like Butcher Box. This innovative company offers a convenient and efficient way to...Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Note: The voice recognition feature is not supported on RNG150 X1 TV Boxes. What Xfinity TV Boxes can I use with the Voice Remote? The Voice Remote is supported by all X1 TV Box models (except the RNG150) and all Flex streaming device. The Voice Remote must be paired with the appropriate model TV Box to enable voice control.Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off.Friday, April 7th, 2023 6:08 PM. Closed. Cable Box won't power on. My cable box is off and will not power back on. I have unplugged everything, replugged everything and even tried the troubleshoot and nothing is working. The cable box is not powering on but everything else inclusive of the internet is working.After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...Please feel free to shoot us a private message with your full name and complete service address so that we can get to work on this right away for you. To send a "direct message" / "private message" message to Xfinity Support: • Click "Sign In" if necessary. • Click the "Direct Message" icon or https://comca.st/3HIAjwK.Cable box and remote turn off power. Within last 2 days my xfinity remote does not turn on cable or tv. Have re paired remote with tv and still issue. Only solution is to turn off power strip and restart. Remote works but have to leave tv on or start process over again. Question.

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If you have an activated xFi Gateway and Advanced Security isn’t enabled, you can: Enable it from Overview. If you don’t have Advanced Security enabled, tap the card on the Overview prompting you to turn it on. Tapping the card will walk you through turning it on. Enable it from the Security tab.Feb 14, 2019 ... Cable Box Won't Power Off?... If you have programmed the remote to control your TV, the All Power button will turn your TV on and off. Your ...@xfinityray may have misunderstood your question. when that next happens press the down button on your xfinity remote control. there are 3 icons on the bottom left. the first one 'if checked' turns on video descriptions on shows that provides it. that means your set top box will use that audio stream instead of the normal one.Feb 18, 2022 · Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds. Volume controls not working. Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like channels and buttons ...Cable box won’t turn on . I tried self-service troubleshooting, and my Wi-Fi and Internet are working fine, but the cable box will not turn on. Cable is on the same line to the wall jack as the TV. TV turns on… Anyone have an experience similar to this?! Related Topics Comcast Communication services S&P 500 Public company Business Finance Business, …Take a paperclip and turn the modem over and you will see a button/hole that says reset. Please stick the paperclip in it and hold it for about 45 seconds. Then you should have your Ethernet ports working. Please send me a personal message by clicking on my name ComcastJosh if that doesn't work for you and I will help you get it working.Sep 7, 2019 ... Wireless box troubleshooting · The Cable Doctor & Crypto educator · How To Setup Xfinity X1 Cable TV Box · Double your Internet Speed by ch... ….

Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Turn on your TV and Flex TV Box. The XR16 is made for the Flex TV Box unit, so make sure you turn that on as well. If you want to use the XR16 remote to control audio components like soundbars and receivers, turn those on as well. The XR16 is the only Xfinity remote that doesn't have a numeric keypad, which makes it pretty recognizable.The remote works fine to turn on and off the TV power until it's paired with the soundbar. At that point the remote can control the volume, but the power button on the remote then turns the soundbar on/off and not the TV. Everything worked fine on the previous Xfinity box. I did try to do what Rayana indicated and it did not work.Reactivate your service today." To begin the payment process, you must enter either the telephone number associated with the account or the account number itself, then select Continue. You will automatically be billed the amount owed, and your services will be restored. Learn how to make an online payment to restore Xfinity service.My cable box won't turn on. ... What is the box model number? Do you know if it is an X1 box or a legacy box? Some legacy boxes "play dead" if they are not receiving a signal from Comcast. See https://www.xfinity.com/support/articles/cable-box-user-manuals. and https://www.xfinity.com/support/articles/x1-hub-vs-companion-box.Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free...My xfinity wifi is set up in another room. I have plugged the flex in to different outlets, and used different hdmi cords and ports on my tv. But still the flex wont turn on, my TV screen doesn't show any indication that the flex hooked up to the hdmi is on. The flex has a white light though. The HDMI ports and cords I have used work with other ...TV box hasn't turned on in 5 days. Sat on chat support, who wanted to send me a new X1 box, even tho I do not have a X1 box. Could not confirm that I would not be billed extra for it. Chat was disconnected. Phone support doesn't work. Just loops "Were sending a signal! Goodbye!" Respectfully requesting a new TV box be sent.1. Make sure your box is on. It might turn on as soon as you connect it to power, but if not, press the Power button on top of the case to turn it on. You'll see a … Xfinity box wont turn on, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]